Examples in Exceptional Customer Service – Tony Liberti

I wanted to share a recent email chain forwarded to Home Office by our Orlando partner, Tony Liberti. In this email chain you will see how Tony predicted potential complications the day of the event, utilizing his decade of knowledge in his community.

Different venues have restrictions for different events, such as a water slide in this case. Make sure you make notes of the preferences and restrictions at the top parks, clubs, and other event venues in your territory!

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