Examples in Exceptional Customer Service – Tony Liberti

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I wanted to share a recent email chain forwarded to Home Office by our Orlando partner, Tony Liberti. In this email chain you will see how Tony predicted potential complications the day of the event, utilizing his decade of knowledge in his community.

Different venues have restrictions for different events, such as a water slide in this case. Make sure you make notes of the preferences and restrictions at the top parks, clubs, and other event venues in your territory!

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Mobile Billboards: Put Your Trailer To Work

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Space Walk delivery drivers spend hours every week traveling for deliveries and pickups. Why not get a return on that investment of time and money with a wrapped trailer? Not only will it make the kids that pass you go wild from the pictures, it gives parents a chance to grab your contact information.

In the age of smart phones it only takes a simple swipe for mom or dad to snap a quick picture of your wrapped trailer. And just like that they have your phone number and website url! Read on to learn more about getting your trailer wrapped.

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Business Directory Bonanza

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One of the most important elements of Search Engine Optimization is local business directory listings. This is effective for two reasons:

  • Anyone using a business directory will be able to find your branch’s information easily.
  • Seach Engine Robots scour the web looking for indicators that your business is legit. The more listings you have out there, with the correct address, website, email, and phone #, means more indicators out there to help you rank higher.
  • It really, really helps your search visibility.

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