Examples in Exceptional Customer Service – Tony Liberti
I wanted to share a recent email chain forwarded to Home Office by our Orlando partner, Tony Liberti. In this email chain you will see how Tony predicted potential complications the day of the event, utilizing his decade of knowledge in his community.
Different venues have restrictions for different events, such as a water slide in this case. Make sure you make notes of the preferences and restrictions at the top parks, clubs, and other event venues in your territory!
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Java Difficulties Update – 11/23
A recent Windows update has created some Reservation Master printing issues for some branches. If you are not experiencing this issue than continue using RM as usual.
If you are experiencing this issue than follow this guide to resolve your issue.
2015 1st Quarter Bonus Winners
Congrats to the winners of 2015’s 1st Quarter Bonus! This quarter features six branches who have qualified for the award.
See the winning branches below!
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Mobile Billboards: Put Your Trailer To Work
Space Walk delivery drivers spend hours every week traveling for deliveries and pickups. Why not get a return on that investment of time and money with a wrapped trailer? Not only will it make the kids that pass you go wild from the pictures, it gives parents a chance to grab your contact information.
In the age of smart phones it only takes a simple swipe for mom or dad to snap a quick picture of your wrapped trailer. And just like that they have your phone number and website url! Read on to learn more about getting your trailer wrapped.
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Business Directory Bonanza
One of the most important elements of Search Engine Optimization is local business directory listings. This is effective for two reasons:
- Anyone using a business directory will be able to find your branch’s information easily.
- Seach Engine Robots scour the web looking for indicators that your business is legit. The more listings you have out there, with the correct address, website, email, and phone #, means more indicators out there to help you rank higher.
- It really, really helps your search visibility.
Book Big Business Using RM Features
Have you used the RM “Quick Email Note” feature before? It is a wonderful tool to reach out to previous clients. Simply go to a previous date, say October 31st of last year, and compare your rentals for that date to what you have booked for this year. Is anybody missing? Perhaps they forgot to order with you!
Marketing 101 With Tim Marden
Marketing lessons from Space Walk of Gainesville’s one and only Tim Marden.
Why It’s Time to Start Booking NOW!
Hello, and happy 2015! I am very excited about this year, and look forward to working with you as we embark on a year full of growth, service, and most of all FUN!!!
This is the time of the year where most of us have just finished up our winter holidays, and are starting to get back into the swing of things. January is a very important month for Space Walk.
Work Smarter, Not Harder: Organizing Your Inflatable Inventory
Want to make your life easier when you’re getting ready for a weekend-full of rentals? An organized and clearly labelled inventory can help managers and their staff when packing up trailers and trucks for deliveries. Read on for some pro tips in organization from around Space Walk Country.
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